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Contact
Info
Maggie T New York, Inc.
3824 Avenue J
Brooklyn, NY 11210
If you have questions or comments about Maggie T New York,
please email questions@maggietny.com
or call 718 252-1936, between 10am and 4pm EST. For order
inquiries email orders@maggietny.com
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Ordering
Our online store is open 24 hours a day, 7 days a week, so you
can shop at any time. We also accept fax orders.
If your order is placed before 3:00 PM EST, your credit is
approved, the receiving address is verified, and the item is in
stock, then Maggie T New York will ship your order the same day.
To check on the status of an order or verify shipment, please
email us at orders@maggietny.com.
We will respond to your questions within 24 hours.
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Free Gift Packaging
For every purchase of $20 or more, you will receive a velvet draw-string bag at no
additional charge.
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Payment & Taxes
Payment methods
We accept most major credit cards. We do not accept personal
checks, money orders or C.O.D.'s.
Sales Taxes
State and local sales taxes will be added to your order for
deliveries within New York.
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Shipping
If your order is placed before 3:00 PM EST on a regular business
day, your credit is approved, the receiving address is verified,
and the item is in stock, then Maggie T New York will ship your
order the same day. You will be notified by email when your
order is shipped. Business days are Monday to Friday, excluding
federal holidays within the United States. All Deliveries must
be made to a verifiable, physical street address. We do not
deliver to P.O. Boxes. Shipments are made via USPS. We reserve
the right to substitute other freight carriers.
You will be notified of any out of stock or back-ordered
merchandise. You will not be charged for any item until it is
shipped.
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Continental
US
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Order
Value
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Standard
Shipping (3-7 days)
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Expedited
Shipping (1-3 days)
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$0.00
- $99.99
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$4.65
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$10.25
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$100.00
- $Up
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$0.00
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$11.25
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Allows
Shipping To:
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P.O.
Box
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No
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No
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APO/FPO
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No
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No
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Alaska
and Hawaii
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Order
Value
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Standard
Shipping (3-7 days)
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Expedited
Shipping (1-4 days)
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$0.00
- $99.99
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$6.65
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$12.25
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$100.00
- $Up
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$0.00
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$13.25
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Allows
Shipping To:
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P.O.
Box
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No
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No
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US
Protectorates
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Order
Value
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Standard
Shipping (4-8 days)
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Expedited
Shipping (2-4 days)
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$0.00
- $99.99
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$7.65
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$13.25
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$100.00
- $Up
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$0.00
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$14.25
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Allows
Shipping To:
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P.O.
Box
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No
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No
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Region
Key
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Continental
US
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Contiguous
48 states |
| Alaska
and Hawaii |
Alaska
and Hawaii |
| US-Protectorates |
American
Samoa, Guam, Marshall Islands, Federated States of Micronesia,
Northern Mariana Islands, Palau, Puerto Rico, and the Virgin
Islands (U.S.) |
Maggie T New York does not ship to international addresses.
Maggie T New York can only process and ship to one address per
order.
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Returns & Exchanges
10-Day Money-Back Guarantee
We want you to be completely happy with your purchase. If you
are not fully satisfied with your purchase from
www.maggietny.com, you may return the item within 10 days of
delivery for a full refund of the purchase price, minus shipping
charges, if applicable. Postage, shipping and handling charges
are not reimbursable. We can only refund shipping cost if the
return is a result of our error. If you choose a refund, it will
be credited to the same credit card used for payment. The refund
for your returned items can not be refunded as cash.
Maggie T New York does not accept goods returned after 10
business days from receipt of shipment.
Items must be returned in new and unused condition with all gift
wrapping materials intact to insure full credit. Any and all
promotional gifts must also be returned. If the
promotional item is not returned with the order, the value of
the promotional item will be deducted from your refund. We
cannot accept a return of any item with any indication that it
has been used. Merchandise that is returned in non-salable
condition will be returned to the customer at the customer's
expense.
Purchases of sale items are FINAL and cannot be returned or
exchanged.
How to return or exchange your gift selection
To return or exchange your gift selection, please follow the
instructions included with your package. Please obtain a Return
Authorization Number by contacting our customer service
department at orders@maggietny.com. Packages without this number will not be
accepted. Complete and enclose the exchange/return form included
with your shipment. A copy of the invoice must accompany the
return.
Send the item(s) you wish to return to:
Maggie T New York, Inc.
Customer Service Department
3824 Avenue J
Brooklyn, NY 11210
We recommend using a freight carrier that can track your
package. The customer is responsible for all shipping costs on
returned items. Maggie T New York is not responsible for any
lost packages.
Remember: You must return the item(s) to us within 10 days from
the date of delivery.
It may take up to 30 days to process the return and credit your
account. If you have any questions about your return, please
email us at orders@maggietny.com
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International
Customers
Maggie T New York does not ship to international addresses.
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Photography
Some items may appear slightly larger or smaller than actual
size due to screen defaults. Other items may be shown at a
larger than actual size in order to clearly show details, or
smaller than actual size in order to show the entire item.
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Promotional
Offers
None at the time.
Promotional Offers Return Policy
If
you are not fully satisfied with your purchase from
www.maggietny.com, you may return the item(s) within 10 days of
delivery for a full refund of the purchase price, minus shipping
charges, if applicable. Any and all
promotional gifts must also be returned. If the
promotional item is not returned with the order, the value of
the promotional item will be deducted from your refund.
Please see our Returns
& Exchanges for more details.
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